Tuesday 27 December 2016

Exit Interviews - An Important Aspect Of Work Environment


Exit interviews are the interviews that are conducted with the departing employees before they finally leave the organization. From the company or the organization end, it is the initiative that is taken up to understand the reasons of the departure of the employee including knowledge regarding the employee experience while that person was working with the organization. The aims and outcomes of the exit interviews are as follows.
  • It is one of the most progressive and productive steps to create a peaceful relationship with the disgruntled employees before they leave. Otherwise, there are chances they leave the organization with a vengeful intention.
  • It creates a positive work culture for the existing employees as well. It shows that the company is compassionate about their employee which in turn increases the loyalty among the employees.
  • For the managers it becomes a source of useful information in terms of management of resources. Gaining knowledge from the feedback system helps in understanding the employee behavioral pattern which helps in modifying the recruitment process accordingly.
  • It forms an important aspect of well structured HR practice.  It contributes majorly towards the effective and quality people management which is beneficial to the organizational structure.
  • Exit interviews help in understanding the loopholes of the employee knowledge as well. Thus it helps in structuring of the training sessions in required segments.
  • The recruitment process and the induction procedure can be improved through knowledge gained from their interviews.
  • It is an effective tool that helps in formulating the employee retention strategy in an effective manner.
  • While it might sound a bit off course, it might be a final step towards retention of a valuable employee. Often resignations are accepted without further discussions. But if a productive discussion taken place during the exit interview then, it might happen that the departing employee may reconsider the decision and plan on staying with the organization.
  • At the organization end, in certain cases, it might appear a significant loss to let go of the employees. This often happens when such employees are denied recognition or promotions which they deserved. The company can track such feedback, necessary measures can be taken and it might lead to better retention among the organization.
With all these aims and outcomes, there are certain pointers that need to be taken care off while performing the exit interview process at the employee end as suggested by many companies and executive search firms.
  • It is better to refrain from venting entirely during the process. If you had certain issues with your managers, convey that in a professional yet polite manner ahead of time rather than on exit interview.
  • It is better to plan ahead what you are going to say in the interview. Be prepared for a series of predictable questions that might be asked.

Lastly, we all know that you had your differences, but presenting that with too much attitude might close the doors for future opportunities. Be graceful in your approach and handle the entire process professionally.

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